“Managers deal with conflict all the time. As leader of a group, the manager’s job is to understand the mission of the workgroup – how it supports the mission of the organization – to articulate that mission to staff and to others inside and outside the organization,and to support staff in accomplishing that mission. Providing [...]

“And so I decided to join a populous, if largely ignored, tribe – the fifteen million Americans working in retail, one million of whom sell apparel”, writes renowned reporter and feature writer Caitlin Kelly, in her eye opening and engaging book Malled: My Unintentional Career in Retail. The author describes her experiences behind the cash [...]